….Second, I have to say something about our guide in Florence, his name was Francesco. He and his tour were the hands down favorite of the entire group. We tried to squeeze a LOT in to that tour. He managed to pick and choose just the right things to highlight to allow us to experience the art, history, and culture of Florence in as many places as possible without feeling rushed or hurried one bit. Francesco’s passion for the history of Florence and Italy was abundantly clear and delightful to experience. Every member of our group has differing interests and asked a wide range of questions. Without fail, Francesco was able to thoroughly answer every question to a remarkable level. At the Pitti Palace one of our group remarked a few paintings that included dogs. Francesco was able to give a hilarious and insightful dissertation about the role of dogs and pets in some of the painting. Francesco is the kind of guide that makes you wish you had a guide along for every moment of the trip. Our experience of Florence was much richer and vastly more memorable because of Francesco’s passion and seemingly limitless knowledge. Again – for the good of future travelers I don’t think we can overstate just how strongly we recommend him.

(From an email of Rayan Group)